Cancellation Policy

There are many times when our patients require urgent or emergency treatment and therefore require an appointment as soon as possible.  When patients give the clinic advance notice of their need to cancel a scheduled appointment, this time can in turn, be allocated to those patients in need of urgent treatment.  In this way the clinic can best serve the needs of ALL patients.

Bearing these special needs in mind, the clinic requires a minimum of 24 hours notice if an appointment must be cancelled.

Keeping in mind that the goal of our Clinic is to serve the needs of all patients, especially those in acute pain, our practice policy is that patients wishing to change their commitment to scheduled appointments for the sake of their convenience must give the practice a minimum of 24 hours notice.  If less than 24 hours notice is given to cancel an appointment, a minimum $50.00 fee* will be assessed depending on the length of the appointment cancelled.  In the event that no notice is given and the patient does not show up for their scheduled appointment, a minimum $75.00 fee* will be assessed depending on the length of the appointment missed.

Please note that insurance companies DO NOT cover fees for broken appointments, therefore payment is the patient’s responsibility and all future scheduled, or required appointments, will no longer be held or booked respectively, until the assessed fee has been paid.

*Exceptions will be made for illness or personal tragedy